Thursday, April 16, 2015

Servion Global Solutions

Servion Global Solutions appoints Ashish Koul as Senior Vice-President and General Manager for Product Engineering and Digital (PED) Services Business

Chennai, April 15, 2015: Servion Global Solutions, a specialist in the Customer Interaction Management (CIM) solutions, appoints Ashish Koul as the Senior Vice-President and General Manager for Product Engineering and Digital (PED) Services Business.

Based out of San Francisco, CA, Ashish will be responsible for driving the PED business globally including sales, marketing, operations and the overall go-to-market strategy. Ashish will report to K. Balakrishnan, Managing Director and Chief Executive Officer (MD and CEO) of Servion Global Solutions.

Ashish joins Servion from Genpact, a leader in business process management and technology services where he served as the Vice President and Global Practice Leader for IT offerings serving the High-Tech industry. Prior to Genpact, Ashish worked with NTT DATA where he held leadership roles in Communications, Media, Banking and Financial Services industry.

Ashish is an alumnus of Birla Institute of Science and Technology (BITS), Pilani with a specialization in Management and Information Systems and has been based in the Silicon Valley for the last 12 years.

Commenting on the appointment, Mr. K. Balakrishnan, MD and CEO, Servion Global Solutionssaid, “We’re extremely excited about Ashish joining the Servion leadership team to drive growth for our PED business. Ashish’s years of experience in driving better business outcomes for our clients powered by the effective use of technology would be key for Servion in the coming years”.

“I look forward to working with Servion and providing direction to the team for designing and implementing solutions that drive forward Servion’s demonstrated market momentum.” said Mr. Koul.

About Servion:

Servion specializes in delivering cutting edge Customer Interaction Management (CIM) solutions and applications for Contact Centers, enhancing customer interactions via the phone, internet, email, chat and social media.

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