INDIA, 5th April, 2015: Delhi International Airport Limited (DIAL) has been declared a winner to receive the prestigious ‘Golden Peacock National Quality Award’ for 2015 for their concerted efforts in building a culture of Total Quality across IGI Airport.
Speaking on the occasion DIAL CEO Mr. I Prabhakara Rao said, “DIAL has won this accolade for its commitment and focus on making excellence the way of life, in everything that we do. It highlights the best in class quality process that we have been building up at DIAL over the years, which have brought significant results and many awards & accolades.”
The Award will be presented to DIAL by His Highness Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Culture, Youth and Social Development, Government of U.A.E. at a specially organized presentation ceremony titled the “Golden Peacock Awards Night" on in Dubai, UAE during the annual "25th World Congress on Leadership for Business Excellence & Innovation".
The Golden Peacock Awards were founded by the Institute of Directors, India in 1991 and they are globally regarded as a benchmark of Corporate Excellence. The National Quality Award Scheme was instituted to encourage Total Quality improvements in both manufacturing and service organizations in India. These awards are presented to organizations in different sectors adjudged to have made the most significant achievement in the field of Total Quality.
This year, the Golden Peacock Awards Secretariat received over 382 responses across the various categories of Institutional Awards, including the Golden Peacock National Quality Award (GPNQA) from Corporates including SMEs, Public, Private and Government Enterprises. A total of 175 applications were short-listed after careful scrutiny for final selection through a 3-tier assessment process. The applicant scoring the highest among each of the respective Industrial Sectors, were recommended to the jury for the final selection and approval. DIAL emerged as applicant scoring the highest among all organizations of its sector - Transportation (Shipping/Ports/Aviation/
Note to the editors
Ranked No. 1 in 25-40 MPPA category worldwide.
Improves rank from No.2 in 2011, 2012 & 2013.
ASQ score improves from 3.02 in 2007 to 4.90 in 2014.
The Best Airport in the World-by region (Central Asia/India) and Best Airport Staff-Central Asia/India by Skytrax
Delhi Airport’s traffic is set to touch 40 million in 2014-15.
Delhi Airport is served by 7 domestic and 51 foreign carriers.
Handled 78 ATMs per hour, highest ever in India.
Consistent OTP of over 80%, highest amongst all major airports in India.
100,000,000 bags handled with less than 1 mistake in 600,000 bags. 60 times better than acceptable global standards.
First airport to host and sustain commercial A-380 flights
Hub for Air India, IndiGo, Vistara, SpiceJet.
Largest number of transfer passenger in India. 6.85 mn in 2013-14.
DA-CDM implemented leading to substantial cost savings and improvement in OTP for all airlines.
About the Award
Golden Peacock National Quality Award stimulates and helps organizations to rapidly accelerate the pace of customer-oriented improvement process. It is a powerful self-assessment process and a way to build an organizations’ brand equity on QUALITY. The preparation for the award helps to inspire and align the entire work force and management functions. The knowledge gained by the organization in describing and self-assessing its operations lead to IMPROVED organizational performance.
Delhi International Airport (P) Ltd (DIAL) is a joint venture company; comprising the GMR Group, Airports Authority of India, Fraport and Malaysia Airports Holdings Berhad. GMR infrastructure has further consolidated its holding in DIAL to 64% by buying 10% stake from Malaysia Airports for Rs 489 crore subject to approval by AAI. The project being developed by DIAL under Public Private Partnership has been given the mandate to finance, design, build, operate and maintain the Delhi Airport for 30 years with an option to extend it by another 30 years